Four Seasons Hotel Westlake Village
What Guests Say
The breakfast was always excellent & Debbie was outstanding. But all the staff that we encountered were superb as well. The fact that they actually listen to any request we had made an impression on us. For instance, if we asked for catsup AND salsa or extra butter or whatever, it was always brought with our meal; we never had to flag someone down. We purchased a decorated Easter egg filled with M&M’s as a thank you gift for our next door neighbors who watched our 2 very spoiled cats while we were away & they loved it! She wanted to display it as artwork in their home because it was so lovely,,,we couldn’t agree more. They were all so creative.
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Bill
April 2022
Lives up to the 5 star rating. Quiet. Clean. Contemporary. Comfortable. Great healthy clean food. I did room service for some of my meals. Located in walking distance of nice restaurants. Friendly helpful pleasant staff.
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Shawn
January 2022
i loved the service, the attention to detail and all the things you offer for entertainment, from the indoor pool to the arcade, the fact that you have a nail salon and a barbers ! finding the mini golf and soccer area. the Japanese garden, the private cabana areas. really great
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Lesley
April 2022
We traveled by car from Napa Valley. Checked in really late. When we arrived all of the staff were extremely nice from the valet to room service. They brought our luggage to our room we didn’t lift a finger. The food was really good as well. They had a kids playroom and activity room I was able to reserve just for my family. Which was a great especially with being cautious of COVID-19. They provided little robes for my kids. It was so CUTE! We had a nice view from our room. The Westlake Village neighborhood is very quiet and beautiful. The Four Seasons will always be my family’s go to hotel wherever we travel.
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Tylar
August 2021
This time I was greeted at check in by Josh Eckler, Rooms Asst Mgr, which I believe I've met before. The staff has never disappointed me, always exceptional. The only reason for rating not the top rating on VALUE, suites are so expensive, but has become the necessity for my stay. I live less than 3 miles from the property and have stayed several times and provide assistance for business clients when they need a referral. As they say in Hawaii, wish there was a 'kamaaina' rate for me.
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Nanette
July 2021
The property was beautiful… as you walked in the lobby though, it smelled of flatulence. I am certain it was the cooking aroma from the restaurant
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Anonymous
September 2021
Everything!!
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Jacqueline
April 2023
Lovely room and beautiful bathroom with a fantastic view. Staff were extremely friendly and helpful.
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Alisdair
October 2021
The food was excellent and staff was very nice. The room was lovely also
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Daniel
October 2022
The staff are all awesome, especially the people at the valet.
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Lionel
May 2021
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