Four Seasons Hotel Westlake Village

The breakfast was always excellent & Debbie was outstanding. But all the staff that we encountered were superb as well. The fact that they actually listen to any request we had made an impression on us. For instance, if we asked for catsup AND salsa or extra butter or whatever, it was always brought with our meal; we never had to flag someone down. We purchased a decorated Easter egg filled with M&M’s as a thank you gift for our next door neighbors who watched our 2 very spoiled cats while we were away & they loved it! She wanted to display it as artwork in their home because it was so lovely,,,we couldn’t agree more. They were all so creative.

i loved the service, the attention to detail and all the things you offer for entertainment, from the indoor pool to the arcade, the fact that you have a nail salon and a barbers ! finding the mini golf and soccer area. the Japanese garden, the private cabana areas. really great

This time I was greeted at check in by Josh Eckler, Rooms Asst Mgr, which I believe I've met before. The staff has never disappointed me, always exceptional. The only reason for rating not the top rating on VALUE, suites are so expensive, but has become the necessity for my stay. I live less than 3 miles from the property and have stayed several times and provide assistance for business clients when they need a referral. As they say in Hawaii, wish there was a 'kamaaina' rate for me.

Everything!!

The food was excellent and staff was very nice. The room was lovely also